Privacy statement
This privacy statement sets out to inform you, as visitor of our website and user of our Services (clients), of our work method regarding the collection, processing, and storage of data obtained as a result of your use of our website or services.
Visa4you will use these personal data only for the purposes specified in this Privacy Statement and will take the necessary measures to protect the collected personal data in accordance with current statutory requirements. This Privacy Statement is part of the General Terms and Conditions of Visa4you.
Purpose of data processing
Visa4you collects and processes the data of Visitors who contact us through the website. These personal data, such as name, address, phone number(s), and email address, are recorded in our database and used to make contacts and publicize our services.
Visa4you collects and processes data of Visitors of our website who fill out an Online Visa Check. These data are processed and recorded in our account management system. The data collected are used to get an idea of the applicant’s personal situation and thus be able to give correct and comprehensive advice regarding this person’s visa options. The data provided will also be used to make contact and to publicize services and events via, for example, our news letter.
In addition to previously collected personal data for the Online Visa Check, Visa4you processes further necessary data from Clients in our account management system. These additional data are necessary for providing assistance with visa applications and the ensuing activities.
Visa4you uses your personal data for, among other things, the following purposes: (I) Assistance with visa applications; (II) Invoicing; (III) Exchanges with third parties; (IV) Improving our Services.
What are personal data?
Personal data are data by which persons are identifiable or can be identified. This may include a person’s name, address, and town, financial data, career data, medical data.
What data does Visa4you process?
In order to provide our Services in the best possible way, a number of personal data will be collected and processed in our database, such as your name, email address, phone number(s), address, bank account number, credit card details, financial and legal details, school- and career details, medical details, etc. Whenever you wish, you can request your contact person at Visa4you to see this information and, if you wish, have it updated.
Who is responsible for the data?
Visa4you
Pieperij 11
NL 7924 PZ Veeningen
Ch. of C. number: 04087978
What security measures are taken for the safe storage of data?
We use Privileged Identity Management (PIM) and work with authorization levels to prevent unnecessary access to documents within our own organization and restrict access to data within our organization as much as possible. Staff-members only get access to specific data, if these are required for doing their jobs. We use multifactor authentication (MFA) so that third parties are prevented from gaining access to our data.
Our website is protected by an SSL (Secure Sockets Layer) encryption that can be recognized by the little lock in the browser’s address bar. SSL is known as the foremost standard security protocol for Internet connections. Note that using the Internet is never without risk, and illegal hacking of the Visa4you connection by third parties cannot be excluded.
Who receives the data collected?
We work on the basis of the principle of ‘privacy by design’ and ‘privacy by default’. We collect and keep data only if necessary. Moreover, barriers have been put into place between persons permitted to see specific information. We achieve this by applying authorization levels. The full details of visitors and clients are received only by the management and are shared only with staff-members who need them for their work.
How long will the data be kept?
We keep the data no longer than is necessary for the purpose for which they have been collected or used. If the data retention period is over, or if retention is no longer necessary, we will ‘destroy’ the data.
For the destruction of personal data, we apply the following time limits, unless a statutory retention obligation stipulates otherwise:
- Personal data via the Online Visa Check, without entering into a ‘Contract for the Provision of Visa Application Services’: 5 years after the application
- Personal data of Clients: 5 years after the visa has been granted.
What rights do you have under the General Data Protection Regulations and how can you exercise them?
If we collect your personal data, you have the right of inspection, correction, oblivion, data portability, objection, and limitation. You can request us to enable you to exercise your rights by sending a request to:
Visa4you
Pieperij 11
NL 7924 PZ Veeningen
info@visa4you.nl
Ch. of C. number: 04087978
If you do not wish to be contacted by us (any longer) with information about our work, plans, and developments, you can also report this to the above-mentioned address.
Cookies
Visa4you can collect and analyze information about the use of the internet site, including the domain name, the number of hits, pages visited, previous and subsequent internet sites visited, and the duration of the user session. These data can be collected by means of cookies. A cookie is a small text file placed on your hard disc by our webpage server. You can allow or deny the use of cookies in accordance with your requirements by changing the settings of your browser. A cookie makes the use of this Internet site faster and more convenient.
Internet sites of third parties
Our Privacy Statement does not apply to the Internet sites of third parties that have a link to our Internet site.
Queries
If you have any queries regarding this Privacy Statement, you can contact us at:
Visa4you
Pieperij 11
NL 7924 PZ Veeningen
info@visa4you.nl
Phone +31 (0)528 – 39 11 18
Complaints
You are always free to file a complaint with the Dutch Personal Data Protection Authority (Autoriteit Persoonsgegevens) regarding the processing and transfer of your personal data if you are unable to arrive at a satisfactory solution with us.
Autoriteit Persoonsgegevens
P.O. Box 93374
NL 2509 AJ THE HAGUE
If you wish to file a complaint with us or with the Dutch Personal Data Protection Authority (Autoriteit Persoonsgegevens), then please specify the following details.
- your name;
- your address;
- your phone number;
- your signature;
- the date;
- a description of the behavior to which your complaint refers.
Modifications to the privacy statement
Visa4you reserves the right to update this Privacy Policy. We will adequately notify you of any updates that may occur by sending you an email or by posting a message on our website.
April 2018